Frustration with iTunes Connect and Customer Reviews

Have you ever tried to check what customers are thinking about your iPhone application?

So you may have been at “iTunes Connect / Manage Applications / Customer Reviews“.
And there you find

1. A combobox with all stores worldwide
2. A version string (not changeable)
3. Nothing more

The thing is – you have to select every single store in the combobox, wait until the result is loaded.
And YES in a lot of cases you wait for nothing.
There is no sing of “here is a comment” (like bold entries in the combobox or so), there is no way to get “Ratings” and last not least you can’t retrieve reviews from older versions.

There is a way to get this information. Start iTunes – select a store, select the application…
Not much faster than the iTunes Connect approach – but at least you get “Ratings” and Reviews for older versions.

Frustrated by the situation I built a simple WPF application which does all the things for you.
Checks every store – searches for Ratings and Reviews – and also “older Version” information.

The application is not perfect (strange results for Japanese reviews), but last not least it gives me what I need.

You can download the application from here. I provide it “as it is” labeled with “WOMPC” (works on my PC).

There are two files in the applications installation directory:
Apps.xml (enter your Apps there – one is inside for testing)
AppStores.xml (set IsActive to false if you don’t want to search a particular shop).

Post any feature suggestions here as comment.

Manfred

AppReview1.0.zip (544.11 kb)